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Hours, van stock and quotes for plumbing companies

A plumbing week mixes booked work, such as a bathroom remodel that runs for days, with callouts for leaks and blocked drains that often come in after hours. HiVis records the hours on each job, keeps track of the parts on each van, and turns hours, rates and bonuses into each plumber’s pay for the period.

Callouts and after-hours work get lost between booked jobsLog callout hours on the job’s project, with a note such as “after hours”. If you pay a callout premium, add it as a bonus dated that day: HiVis works out pay from hourly rates and bonuses, with no overtime multiplier. See crew timesheets.
Vans run out of fittings and valves mid-jobKeep each van’s stock as items with the van as their location and a minimum quantity. Parts are issued to the job they went into, and HiVis emails the people who manage inventory when an item drops to its minimum. See tool and stock tracking.
Bathroom quotes agreed by phone and disputed laterList labor, fixtures and other items on a quote and share the link. The customer accepts or declines it on a printable page, entering their name, and the accepted quote becomes the project. See quotes.
Hours missing when it’s time to payThe morning after each workday, HiVis emails the people who log time when someone on an active job has no hours. Gaps get filled that week, not at month end. See missing-hours reminders.
Bonuses kept in a separate spreadsheetAdd each bonus with a date and a reason. It counts in the pay period its date falls in, next to the hourly earnings, and the period exports to CSV for whoever pays wages. See timesheet to payroll.

A typical week in HiVis for a plumbing company

  1. Monday: the bathroom starts

    Last week’s accepted quote is now a project with the customer and site details. Assign the plumbers and, if you want alerts, add a labor budget.

  2. Every day: hours and parts

    The office enters each plumber’s hours per job. Valves, fittings and supply lines taken from the van are issued to the job they went into.

  3. Wednesday night: a burst pipe

    The callout runs past midnight. Next day, its hours go on the job’s project with a note, and the callout premium is added as a bonus dated Wednesday.

  4. Thursday morning: a missing day

    One plumber has no hours at all for Wednesday, so the people who log time get an email and fill the gap.

  5. Month end: pay

    A reviewer approves the hours. The pay period shows hours, earnings and bonuses for each plumber, and you export the CSV and close the period.

Free tools for plumbing crews

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What HiVis doesn’t do

  • No callout flag or after-hours rate: hours are paid at each person’s hourly rate plus dated bonuses, with no overtime multiplier.
  • The crew board plans jobs and leave; it does not manage on-call rotations or automatic dispatch.
  • Quote approval isn’t an e-signature, and there are no invoices or payment collection.
  • No barcode scanning: parts are issued by hand.

Questions and answers

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